Skip to content Effective Date: September 1, 2026
This Privacy Policy describes how Tennessee Behavioral Health LLC (“TBH,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website at https://tennesseebehavioralhealth.com (the “Website”), contact us by phone or text, complete our online forms or self-assessment quizzes, or otherwise interact with us online.
Please read this Privacy Policy together with our Website Cookie Policy and our Terms of Use, which are expressly incorporated herein. By using the Website, you acknowledge that you have read and understand the foregoing, and consent to the collection, use, and sharing of information as described therein. You can limit the use of cookies and tracking technologies through the website banner.
This Privacy Policy applies to information collected through the Website and related online communications. It does not apply to protected health information (“PHI”) that we create or receive as a healthcare provider in the course of treatment, payment, or healthcare operations. PHI is governed by federal and state health privacy laws, including HIPAA and, where applicable, 42 C.F.R. Part 2, and by our Notice of Privacy Practices, which is provided to patients at intake and is available here.
Nothing on the Website is intended to create a treatment relationship, and information you submit through the Website (for example, a contact form or self-assessment quiz) is treated as website data under this Privacy Policy unless and until you become a patient.
Contact and inquiry information. When you complete a form on the Website — including our contact form (https://tennesseebehavioralhealth.com/contact-us/) and insurance verification form — we collect the information you enter, which may include your name, email address, phone number, mailing address, insurance information, and any details you choose to share about your situation or the care you are seeking.
Self-assessment quiz responses. The Website offers optional mental health self-assessment quizzes (for example, our depression quiz, anxiety test, and adult ADD/ADHD quiz). If you complete a quiz and submit your contact information, we collect your quiz responses and results together with the contact details you provide. Quiz results are informational only and are not a diagnosis. Quiz responses and results are delivered to our CRM system so that our admissions team can follow up with you.
Phone and text communications. If you call us, our call tracking provider (CallRail) may record information related to the call including the phone number you call from, the marketing source associated with the tracking number you dialed, call routing and other metadata, and, where permitted and disclosed, call recordings for quality and training purposes. If you opt in to text messaging, we collect your mobile number and the messages that you send us.
Email and newsletter signups. If you subscribe to communications from us, we collect your email address and, if provided, your name and phone number.
Any other information you provide us.
When you visit the Website, we and the third-party providers described below may automatically collect, depending on your cookie consent choices:
Because this Website relates to mental health treatment, the fact that a particular device visited certain pages could allow inferences about health interests. We treat this seriously. Please read our Website Cookie Policy carefully so that you may make an informed decision regarding which information you consent to sharing with third parties. These third parties may use the data they collect for their own independent business purposes. You may change your consent preference at any time.
We use the information described above to:
If you opt in to receive text messages from us, message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance. Your mobile opt-in and text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. Text messaging is not secure and should not be used for emergencies; if you are experiencing a mental health emergency, call 911 or call or text 988 (Suicide & Crisis Lifeline).
We disclose personal information only as follows:
We do not disclose personal information collected through the Website to data brokers.
We retain website personal information only as long as needed for the purposes described above, to comply with legal obligations, or to resolve disputes, and then delete or de-identify it.
Our services are for adults, and the Website is not directed to anyone under 18. We do not knowingly collect personal information from anyone under 18. If you believe a person under 18 has provided personal information through the Website, contact us and we will delete it.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Website forms, text messages, and live chat should not be used to submit detailed medical records, psychotherapy notes, Social Security numbers, payment-card information, or other highly sensitive information unless the applicable feature expressly indicates that it is secure and intended for that purpose.
The Website links to third-party sites and to our social media pages (including Facebook, Instagram, YouTube, LinkedIn, and Pinterest). Those platforms have their own privacy practices, which we do not control. We recommend that you review their privacy policies as their privacy practices may materially differ from ours. Embedded content (such as YouTube videos) may set third-party cookies subject to your consent choices.
Some browsers offer a “Do Not Track” setting. Because there is no common industry standard for DNT, the Website does not respond to DNT signals; however, as noted above, we do honor the Global Privacy Control.
We may update this Privacy Policy from time to time. The “Effective Date” above shows when it was last revised. If we make changes to our privacy practices that are inconsistent with this Privacy Policy, we will post the updated policy here. We recommend that you regularly check back here for changes.
Tennessee Behavioral Health LLC
1306 SE Broad St, Murfreesboro, TN 37130
Phone: 615-285-6926
Email: contact@tennesseebehavioralhealth.com
Web: https://tennesseebehavioralhealth.com/contact-us/
For questions about patient health information or to request our Notice of Privacy Practices, call 615-285-6926.
